Product Recall
WHG638BC & WHG958BC Electrolux Home Products Pty Ltd, is recalling Westinghouse Models WHG638BC & WHG958BC Black Tempered Glass Gas Cooktops. Supplied from May 2020. The model and serial number is visible on the base of the unit.
WHAT IS THE DEFECT? If the glass breaks it may shatter into fragments and shards that may hit people using the cooktop or people nearby.
WHAT IS THE HAZARD? If there is glass breakage of this cooktop, the glass can break in an unsafe manner. If the glass breaks in an unsafe manner, then the glass may cause serious injury (cuts/lacerations). Some glass can break into sharp shards and travel further than expected.
ACTION REQUIRED? Check the model number of the cooktop.
If it is a Westinghouse Black Glass Gas Cooktop Model WHG638BC or WHG958BC, please contact us here at Electrolux to arrange for a refund or for a service technician to attend free of charge to replace the product.
Please see https://www.productsafety.govt.nz/recalls/westinghouse-black-tempered-glass-gas-cooktops/ for full details.
Please contact us by calling the toll free number 0800 277 542 between Monday to Friday 08:00 - 17:00 or emailing us at Recall.nz@electrolux.com.
For further information, please Download the recall notice.
WHAT IS THE DEFECT? If the glass breaks it may shatter into fragments and shards that may hit people using the cooktop or people nearby.
WHAT IS THE HAZARD? If there is glass breakage of this cooktop, the glass can break in an unsafe manner. If the glass breaks in an unsafe manner, then the glass may cause serious injury (cuts/lacerations). Some glass can break into sharp shards and travel further than expected.
ACTION REQUIRED? Check the model number of the cooktop.
If it is a Westinghouse Black Glass Gas Cooktop Model WHG638BC or WHG958BC, please contact us here at Electrolux to arrange for a refund or for a service technician to attend free of charge to replace the product.
Please see https://www.productsafety.govt.nz/recalls/westinghouse-black-tempered-glass-gas-cooktops/ for full details.
Please contact us by calling the toll free number 0800 277 542 between Monday to Friday 08:00 - 17:00 or emailing us at Recall.nz@electrolux.com.
For further information, please Download the recall notice.
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Built by experts — repaired by experts, nobody knows your appliance better than us.
You can trust us to deliver the best possible quality of care, every day for both warranty and out of warranty service and repairs. That's our promise to you.